Fox Army Health Center - Redstone Arsenal, AL
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  • Call: 256-955-8888 | Toll Free: 800-223-9531
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Pharmacy

General Information


Hours 0730-1630. To ensure that all prescriptions may be filled, the last ticket will be given 15 minutes (1615Hrs) prior to closing. The service ticket system may be closed sooner without notice if the patient volume is too high to ensure that all patients can be served by the end of the day.

NOTE: There is a 72 hour processing time on pharmacy refills. AR 40-3 requires that medical care and services be provided only to eligible beneficiaries. The current military I.D. card (or a paper photocopy of the front and back of the I.D. ) is a tool that helps us meet this requirement. Electronic device photos are not accepted. Medication will not be issued for a patient who is over the age of 10 years unless a valid military I.D. card for that patient is presented to pharmacy services.

If you need additional information please Call 256-955-8888 ext 1030 during duty hours. Due to high call volume, please leave a detailed voice message and your call will be returned within 24 business hours.

Dispensing Policies


  • Maintenance medications: A quantity of up to a 90 day supply may be dispensed by Pharmacy. The prescription with refills may be filled for up to 12 months.
  • Requests for exceptions to this policy may be brought to the attention of the Chief, Pharmacy Services.
  • Prescriptions expire after 1 year from the original date written, except for controlled substances as described herein.
  • The original number of refills will be annotated on the PRESCRIPTION LABEL. For example, 0 of 2 refills means there are zero refills left out of 2 refills prescribed.
  • Controlled substances, schedule II, III, IV, & V: A maximum of a 30 day supply may be dispensed by the Pharmacy.
  • Exception: Ritalin, Adderall, and Concerta may be dispensed for up to a 90 day supply, for Attention Deficit Disorder. Federal Law prohibits refills on Schedule II controlled substances.
  • Schedule III, IV, and V controlled substances: a maximum of a 30 day supply may be dispensed with a maximum of 5 refills.
  • Dye free products are not stocked and are not available for order at this pharmacy.
  • Controlled substances expire 6 months from the original date it was written by the provider.
  • Keep the original package for refills.
  • Controlled substance prescriptions must be hand delivered on the original prescription form from the provider with an ink signature.

Non-Military Prescribers


Electronic Prescriptions - Reference Document

We accept electronically filed prescriptions please see the above reference document for details. When you get a confirmation that your order has been accepted please ask your patient to come to the pharmacy and take a ticket in the waiting room.

Formulary (The Items We Carry)


  • The official organizational formulary information is found at the link below but as a convenience to our customers we have also posted a paper form of our formulary.
  • FAHC Formulary

Refill Information


  • To refill a prescription, you may use the Fox Army Pharmacy online refill found at Fox Army Pharmacy Online Refill, use Tricare Online, or call Locally (256) 842-7337 | Toll Free: 1-800-223-9531 and Follow the menu options.

Form to Transfer non-Fox Army Pharmacy prescription


  • To transfer a non-Fox Army Pharmacy prescription to Fox Army please print and fill out this FORM. Return this form in person to the Fox Army Pharmacy.

Expired, Unused, or Unwanted Medicine


How to dispose of Expired, Unused, or Unwanted Medicine: MEDSAFE Info Sheet

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Fox Army Health Center | 4100 Goss Road | Redstone Arsenal, Alabama 35809-7000 | Phone: 800.223.9531 || Call Center Number: 256-955-8888 | Toll Free Number: 800-223-9531 | Pharmacy Refill Number: 256-842-7337

This Web site provides an introduction to the U.S. Army Medical Department Activity organizations on Redstone Arsenal, which are the Fox Army Health Center, the Dental Activity on Redstone Arsenal, and the Veterinary Activity on Redstone Arsenal. It is intended for interested members of the public, news media and Department of Defense beneficiaries.

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